Digital Transformation for Growth
Elevating Customer Engagement with Dynamics 365.
Strategic CRM Consulting & Implementation Services for Dynamic Business Growth. Effortlessly upgrade to a Dynamics 365 with comprehensive support, from expert consultation and implementation to ongoing assistance, ensuring continuous success.
30%
Boost in conversion rate
2X
Rapid Implementation.
20%
Growth in Sales
What's inside Dynamics 365 CRM?
Meet buyers where they are, when they're ready to convert
With Microsoft Dynamics 365 Sales, effortlessly engage and convert prospects into loyal customers. Optimize your sales process with full pipeline visibility, real-time data insights, and analytics-driven strategies. Empower your team with automated processes and flexible, on-the-go access, all while creating a seamless, unified customer experience across channels.
Win more hearts and minds with ease
If you're still relying solely on email marketing, you're missing out. With Microsoft Dynamics 365 Marketing, you can boost your ROI by connecting sales and marketing, automating processes, and delivering personalized customer experiences. Engage your audience across multiple channels, track performance in real time, and use embedded intelligence to target the right leads and personalize their journey.
Exceed customer expectations, create friends for life
Turn customers into lifelong brand advocates with Dynamics 365 Customer Service. Provide quick, personalized responses across any channel, enhance every interaction with built-in intelligence, and empower agents with AI and automation. Deliver exceptional experiences, build lasting relationships, and turn each interaction into a sales opportunity.
Invest in efficiency and that feel-good factor.
Delight your customers with Dynamics 365 Field Service by resolving issues proactively, reducing operational costs, and improving remote resolution rates. Empower customers with self-service portals, streamline technician dispatch with IoT and smart scheduling, and increase efficiency to enhance satisfaction and lower service calls by up to 20%.
WHAT WE’RE OFFERING
Unlocking the benefits of CRM implementation for your industry.
One fundamental aspect of IT services is infrastructure management. This involves the design, implementation, and maintenance of the hardware, software, networks, and servers.
Non-Profit
CRM systems streamline donor management, enhance stakeholder communication, and track fundraising efforts, allowing non-profits to focus on their mission and build stronger community connections.
Retail
CRM solutions enable retailers to deliver personalized experiences, tailor marketing campaigns, and manage inventory, fostering brand loyalty and increasing sales through insightful consumer behavior analysis.
Financial Services & Insurance
Utilize CRM to strengthen client relationships and automate compliance, optimizing claims processing and policy renewals for improved efficiency and customer satisfaction.
Manufacturing
Manufacturers can improve customer interactions and streamline operations by integrating CRM with ERP, leading to real-time insights and enhanced product quality.
Logistics
CRM systems provide logistics companies with real-time tracking and visibility, optimizing delivery routes and improving service levels for greater customer satisfaction.
Setting up best practices for your continued success
Explore new possibilities for CRM capabilities through NexPro’s consulting services for Microsoft Dynamics and NexPro Custom CRM for SMBs.
Connect with our CRM Expert.